Email Verification

After registering with an email address, you must verify your email to activate your account and access the platform.

Why Email Verification is Required

• Confirms that you own the email address you registered with
• Prevents fraudulent account creation
• Enables the platform to send you important notifications (enrollment confirmations, password resets, etc.)
• Required before you can access courses, enroll in programs, or use any platform features

Verification Methods

Method 1: OTP Verification (Primary)

This is the default verification method.

Steps:

1. After registration, you are automatically redirected to the Verify Email page (/auth/verify-email)
2. A 6-digit OTP is sent to your registered email address
3. Check your email inbox (and spam/junk folder)
4. Enter the 6-digit OTP in the verification form
5. Click Verify
6. On success, your email is marked as verified and you are redirected to the dashboard

Method 2: Verification Link

Some verification emails include a clickable link:

1. Open the verification email
2. Click the Verify Email button/link
3. The link opens the platform and automatically verifies your email
4. You are redirected to the dashboard

OTP Details

Resending Verification

If you didn't receive the OTP or it expired:

1. On the verification page, click Resend Verification
2. A new OTP is generated and sent to your email
3. The previous OTP is invalidated
4. There is a 60-second cooldown between resend requests

Rate Limit: You can resend verification emails up to 3 times per 5 minutes.

What Happens After Verification

1. Your email_verified flag is set to true
2. Your account status changes from pending_verification to active (if all other requirements are met)
3. You are redirected to:
   • Profile Completion page (if required fields are missing)
   • Dashboard (if your profile is complete)

Verification for Email Changes

When you change your email address (from Account Settings):

1. A verification OTP is sent to the new email address
2. You must enter the OTP to confirm the change
3. Only after verification does the email address update
4. Your previous email becomes unlinked

See Account Management for more details.

Troubleshooting