Communication
Keep everyone informed — post notices, send personal messages by email, SMS, push, and chat apps, and run bulk announcements to the right people.
This is where you talk to your learners and your team. You have two main ways to reach people: a notice board inside your platform, and notifications that go out over email, SMS, push, and chat apps. Together they cover everything from a quick class update to a full marketing announcement.
The two ways to reach people
| Tool | What it is | Best for |
|---|---|---|
| Notice board | Notices that appear inside your platform when a learner signs in. | Class updates, holiday notices, schedule changes — things people see when they log in. |
| Notifications | Personal messages delivered by email, SMS, push, and chat apps. | Welcome emails, reminders, receipts, and bulk announcements that reach people outside the app. |
The notice board lives only inside your platform. Anything that needs to land in an inbox, a phone, or a chat app is handled by the notifications side.
Start here
Announcements (notice board)
Post notices learners see inside your platform — with targeting, priority, pinning, and read tracking.
Notification inbox
The in-app feed where learners see their personal messages and unread count.
Notification preferences
Let learners choose which messages they get, on which channels, and when.
Channels & sending services
Turn on email, SMS, push, and chat apps, and connect your own sending accounts.
Campaigns
Send a message to many people at once — now, scheduled, or repeating.
Message templates
Reusable, ready-to-go message designs with personalization.
Audiences
Build groups of people to send to — fixed lists or rule-based groups.
Push notifications & devices
How phones, tablets, and browsers receive push messages.
Quiet hours
Avoid messaging people late at night, with a per-person override.
Delivery & analytics
See what was delivered, opened, and clicked — plus unsubscribe and compliance tools.
Related sections
- Account & People — learner profiles, roles, and who can do what.
- Courses & Content — the courses, paths, and cohorts you can target messages to.